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PC Support Specialist Diploma

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The PC Support Specialist Diploma program prepares students to effectively manage the problems they may encounter when supporting personal computers in an office environment. It provides in-depth knowledge of both computer hardware and software. Students gain experience by performing hardware configuration-related activities. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+.

Successful student may choose to progress to advanced qualifications such as MCSA, MCSE or MCITP.

  • The necessary skills to provide technical support to end users within a small to medium-sized office.
  • The ability to troubleshoot hardware and software problems.
  • An understanding of how to replace and install new computer hardware.
  • The knowledge to support all aspects of computer software applications and operating systems.